Article 3 — Obligation to Make Product Data Available

Legal Provision

Obligation to make product data available: establishes the requirement for connected products to be designed and manufactured to make product data and related service data generated by their use, by default, easily, securely and directly accessible to the user.

Scope

Applies to manufacturers of connected products and providers of related services.

Requirement type

Duty: when a connected product or related service is provided to the user the data generated by their use and relevant metadata for their use must be made available by default, free of charge, in a comprehensive, structured and machine-readable manner to the user.

Actions to demonstrate compliance

A. Binary (yes/no): if these elements are present, there is evidence towards demonstrating compliance.

• Documented access interface.
• Documented access procedure.
• Schema documentation.
• No fee for access.

B. Non-binary (require a contextual assessment): building on the binary actions, a contextual assessment of these points is required.

• Self-service access.
• Machine-readable formats.
• Consistent structure and identification of data.

Monitoring requirement

• No explicit monitoring requirement. Design obligation. However, monitoring is required when the product or service undergoes a relevant change.

Consequences of non-compliance

• Request for product or service modification.
• Restriction of the product in the market.
• Fine determined by Member State.